| Capability | AI-Powered Chatbot | Traditional Chat Support |
|---|---|---|
| Available 24×7 | ||
| Responds instantly | ||
| Handles complex queries | Some Limitations | |
| Personal touch | Some Limitations | |
| Consistent responses | Some Limitations | |
| No-code setup | ||
| Requires live staff | ||
| Scales affordably | ||
| Understands intent | ||
| Learns from interactions | ||
| Works across languages | ||
| Cost efficiency at scale |