Overview Of Practo
Practo is a comprehensive digital healthcare ecosystem connecting patients, doctors, clinics, pharmacies, and diagnostic centers. Patients can:
- Book appointments at their convenience
- Compare doctors based on experience and ratings
- Consult online across multiple specialties
- Manage prescriptions and order medicines
Practo sets the benchmark for large-scale healthcare platforms, showing how a unified digital ecosystem simplifies patient access, streamlines provider operations, and ensures secure management of health records.
WebClues Infotech is an AI development company providing advanced AI healthcare solutions. Our expertise enables healthcare businesses to leverage automation, predictive insights, and intelligent workflows that enhance efficiency and patient engagement.

Compare Webclues DoctorHub White Label Solutions with Custom Software Development to choose a cost-effective path to an AI-powered healthcare platform.
White Label Solutions (DoctorHub)
- Ready-to-market solution; cost-efficient.
- Launch within 4–8 weeks.
- Usually included in subscription/licensing.
- Configurable options for standard healthcare workflows.
- Platform is shared; source code may not be included.
- Scales within provider constraints.
Custom Software Development
- Requires higher investment as everything is built from scratch.
- Development can take several months.
- Requires in-house or external management; updates vary.
- Fully flexible; tailored to unique workflows and integrations.
- Full ownership of IP and source code.
- Highly scalable and extensible, supporting advanced integrations.
Grow Your Healthcare Business with "DoctorHub"
DoctorHub is a cloud-based platform developed by WebClues Infotech, a trusted AI-powered healthcare app development company delivering scalable AI solutions.
Designed for clinics, doctors, pharmacies, and diagnostic centers, DoctorHub simplifies appointment management, patient engagement, and daily workflows through practical use cases of AI in healthcare.
Watch our video to see DoctorHub in action and discover how our AI-driven healthcare app development services help healthcare businesses operate smarter and scale faster.

Revenue Model of Practo Healthcare Platform
Practo generates revenue through multiple streams, making it a robust digital healthcare ecosystem:
01.
Practo Ray
Subscription-based clinic management software for doctors and clinics.
02.
Online Consultations & Appointments
Commissions on telemedicine and booked appointments.
03.
Medicine Delivery & Diagnostics
Earnings via partner pharmacies and labs.
04.
Practo Reach
Premium listings and sponsored visibility for healthcare providers.
05.
Health Plans & Subscriptions
User and corporate wellness packages.

Our Approach as AI-Powered Healthcare App & Website Development Company
We deliver AI-enabled mHealth solutions globally, helping healthcare businesses build intelligent apps and platforms that drive engagement, streamline operations, and generate measurable growth. Our team of experienced designers and developers combines industry expertise with advanced AI capabilities to create solutions that add value.
01.
Consulting & AI Strategy
We provide professional consulting as part of our custom AI development services, designing solution architectures that integrate predictive insights and intelligent workflows.
02.
User-Centric & Intelligent Design
Our design approach ensures a seamless UX while implementing AI-driven healthcare app development services to optimize patient engagement.
03.
Compliance & Data Security
Strict adherence to healthcare regulations ensures patient data and payments are secure, while AI helps detect anomalies and optimize security.
04.
Agile & Iterative Development
AI models and app features are built and refined iteratively for faster, reliable delivery.
05.
AI-Enhanced Data Management
End-to-end encryption with intelligent data handling ensures safe storage, quick access, and actionable insights.
06.
Feature Integration & Optimization
We implement AI-driven functionalities, like automated appointment scheduling, predictive patient analytics, and workflow optimization.
07.
Rigorous Testing & QA
Automated testing and AI-assisted monitoring ensure accuracy, reliability, and a seamless user experience.
08.
Deployment & Launch Support
From stores to live environments, AI-assisted monitoring ensures smooth deployment.
09.
Post-Launch Monitoring & Intelligence
Continuous tracking with actionable insights from our AI solutions improves performance and enhances user satisfaction.
Core Features of an AI Healthcare App Development
These modules can be enhanced with AI-powered healthcare app solutions to deliver smarter recommendations, predictive insights, and workflow optimization.
Patient Panel Module

A patient-focused dashboard with intuitive navigation, designed to deliver a seamless healthcare experience.

Sign Up/Sign In
Patients can sign up in the app and can access the features as per their convenience.

Call & chat with healthcare professionals
Patients and doctors can connect through call and chatting options.

Find doctors and clinics
Allow patients to find a doctor/clinic in their vicinity.

Book appointments online
Patients can book the appointment online.

Secure online payments
Allow patients to make online payment through the different payment gateway.

Review & Rating
After visiting the doctor, the patient can share their experience and give feedback on the treatment received.

Clinical records management
Patients can store and update their medical details like Prescriptions, Medications, Allergies, Surgeries, etc.

Pharmacy and medicine ordering
With this feature, patients can order medicines as per their needs.
Doctor Panel Module
A smart dashboard for doctors to manage patients, appointments, and practice operations efficiently.


Subscription management

Appointment scheduling

Patient medical history access

Profile management

Transactions and earnings

Reports and analytics
Admin Panel Module
Centralized control for smooth operations, user management, and secure reporting.
- Centralized dashboard
- User and doctor management
- Appointment monitoring
- Pharmacy and diagnostic management
- Payout and commission handling
- Reporting and data security

Clinic Panel Module
Simplifies clinic operations and helps monitor staff, appointments, and performance.
- Doctor management
- Appointment scheduling
- Feedback management
- Account and reports
Diagnostic Panel Module
Streamlines lab workflows and makes patient diagnostic
management hassle-free.
- Diagnostic appointment management
- Report uploads
- Earnings and profile management
Delivery Staff Panel
Enables smooth logistics and ensures timely delivery of medicines and samples.
- Delivery task management
- Status updates
- Notifications and account access

The Rise of Practo Healthcare App Solutions
Practo’s success stories shows the power of digital healthcare ecosystems:

50M+ patients served

5L+ verified doctors

₹234 Cr revenue FY25

First profitable year FY25
Top Competitors in the AI Healthcare Space
The digital healthcare sector is evolving fast, and while Practo leads, several innovative platforms are gaining ground with teleconsultations, AI-powered diagnostics, and integrated pharmacy services.

Lybrate
Connects patients with verified doctors; personalized recommendations and appointments.

DocsApp
Secure telemedicine platform for consultations anytime, anywhere.

mfine
AI-driven platform offering specialist consultations, symptom analysis, and preventive care.

PharmEasy
Leading online pharmacy & diagnostics platform with medicine delivery and home sample collection.

Tata 1mg
Integrated healthcare ecosystem combining e-pharmacy, lab tests, teleconsultations, and wellness resources
We are a CMMI level 5 certified company
Our innovative process, technological improvements, and relentless commitment to delivering the finest quality of services to our clients have made us earn this authoritative certification.
Timeline to Build an App Like Practo
Building a healthcare app requires careful planning and structured execution. Here’s a look at the key stages and the time each typically takes to ensure a smooth, fully functional app.
| Deliverables | Module | Sub-Module | Estimated Hours | |
|---|---|---|---|---|
| Mobile Hours | Web Hours | |||
| Admin Panel - Web | ||||
| Dashboard | View all Booked Appointments View Total Appointment of the Month View total number of Users View total number of Doctors View total orders for medicines View total diagnostic tests request View Total Earning View Earning in a Month | 24 | ||
| Manage Users | View All Users Remove a User Active/Deactivate a User | 18 | ||
| Subscription Management | Add/Edit/Delete Subscription for Doctor/Clinic Subscription Payment Management | 32 | ||
| Speciality Management | Add/Edit/Delete/List Specialities | 14 | ||
| Manage Doctors | View all Listed Doctors Remove a Doctor or Active/Deactivate a Doctor Verify Doctor (After profile review) Add/Edit commission from Doctor Search by Keywords Filter By:Speciality Location Years of Experience Rating | 34 | ||
| Manage Appointments | View list of appointmentsUpcoming Cancelled/Rescheduled Completed
Appointment Payment Management Filter ByOn date and Date range Doctor's Name | 48 | ||
| Chat Management | Get list of online doctors (After payment success) Payment management | 55 | ||
| Delivery staff Management | Add/Edit/Delete Delivery staff | 20 | ||
| Medicines & health products management | Add/Edit/Delete Medicines & health products Categories Add/Edit/Delete Medicines & health products | 28 | ||
| Pharmacy store Management | Add/Edit/Delete Pharmacy stores Add/Edit commission from Pharmacy store | 24 | ||
| Medicines & health products Order Management | Manage orders with Status Assign Delivery staff to order Assign Pharmacy store to collect Medicines & health products Order Payment Management | 60 | ||
| Diagnostic Test Management | Add/Edit/Delete Diagnostic Tests Add Diagnostic Packages | 32 | ||
| Diagnostic centre Management | Add/Edit/Delete Diagnostic centres Add/Edit commission from Diagnostic centre | 24 | ||
| Manage Diagnostic Appointments | View list of appointmentsUpcoming Cancelled/Rescheduled Completed
Assign Delivery staff to collect sample Assign Diagnostic centre where Delivery stall will submit sample Appointment Payment Management
Filter ByOn date and Date range Diagnostic centre Name | 44 | ||
| Clinic Management | Add/Edit/Delete Clinic Add/Edit/Delete Doctors to Clinic View list of appointments Appointment Payment Management | 40 | ||
| Coupon code Management | Add/Edit/Delete Coupon codes | 20 | ||
| View Earnings | View Entire Received Amount View Actual Earning from the commission
View amount that needs to be paid to doctors and update payment status once paid. Entire or a Specific Doctor.
View amount that needs to be paid to Pharmacy stores and update payment status once paid. Entire or a Specific Pharmacy store.
View amount that needs to be paid to Diagnostic centres and update payment status once paid. Entire or a Specific Diagnostic centre. Filter ByOn Date or date range From a Doctor/Pharmacy store/Diagnostic centre | 32 | ||
| Blog Management | Add/Edit/Delete blog content | 22 | ||
| CMS Pages | Add/Edit/Delete content of About us, Privacy Policy, FAQ etc. Home Page Doctors Landing Page Chat Landing Page Diagnostic Landing Page Pharmacy Landing Page | 26 | ||
| Contact us Management | View Contact us request | 8 | ||
| Payout Management | Generate weekly payout for Doctors Pharmacy and Diagnostic center | 28 | ||
| Reports | 3 to 4 standard reports | 24 | ||
| Logout | 1 | |||
| Doctor Panel -Web/ Android & iOS App | ||||
| Application Setup | 12 | |||
| Splash Screen | 8 | |||
| Introductory Screen | Introductory Screen with information | 12 | 6 | |
| Registration | Name Phone Number Email ID Password APP will identify your current location Age Select Gender | 16 | 8 | |
| Login | Password Forgot Password | 8 | 4 | |
| Buy Subscription | Pay for Subscription (Apply coupon code option) | 32 | 16 | |
| Profile | Name Email ID Enter Contact Numbers Upload Profile Image Upload Gallery images
Allow to select multi-speciality Location (Option to add multiple locations) Education details Price (Can be different at different location)
Mention Availability of week days (Can be different at different location) Select a Day & Mention Start and End time (with not working or break time if any) Allow to select a day and mark a slot unavailable or a complete day unavailability Appointment Starting and Ending time will be divide into 15 min slots | 64 | 32 | |
| Appointments Management | Calendar ViewView upcoming appointments on Calendar
List ViewView List of upcoming appointments (Default will be today appointment, allow to check on selected date or date range)
View Patient detail along with Reason for visit & Notes (If any) Upload medical report/Clinical Records after examination
Create Appointment (Walkin Patients)View List of upcoming appointments (Default will be today appointment, allow to check on selected date or date range) Add Patient Details (New/Old) Selected Reason for visit Select Time Slot Add Notes (If any) Ask Patient to make payment
View Cancel or Rescheduled Appointment View Completed Appointments With detail and Received Rating
Notifications/remindersOnce Appointment is booked with them Upcoming Appointment reminders Appointment Cancel or Rescheduled On Receiving Rating | 120 | 60 | |
| Chat | Set Online/Offline Get notification of incoming chats Chat history | 64 | 32 | |
| Feedback | View patients feedback | 16 | 8 | |
| Healthfeed | Add/Edit/Delete Blogs | 32 | 16 | |
| My Account | Notification (On/Off) View/Edit Profile Set Availability View Earning | 32 | 16 | |
| Reports | 1 to 2 standard reports | 40 | 20 | |
| Logout | 2 | 1 | ||
| Clinic - Web | ||||
| Registration | Clinic Name Phone Number Email ID Password Location | 8 | ||
| Login | Password Forgot Password | 6 | ||
| Manage Doctors | Add/Edit/Delete Doctors | 28 | ||
| Appointments Management | Calendar ViewView upcoming appointments on Calendar
List ViewView List of upcoming appointments (Default will be today appointment, allow to check on selected date or date range)
View Patient detail along with Reason for visit & Notes (If any) Upload medical report/Clinical Records after examination
Create Appointment (Walkin Patients)Add Patient Details (New/Old) Selected Reason for visit Select Time Slot Add Notes (If any) Ask Patient to make payment
View Cancel or Rescheduled Appointment View Completed Appointments With detail and Received Rating
Notifications/remindersOnce Appointment is booked with them Upcoming Appointment reminders Appointment Cancel or Rescheduled On Receiving Rating | 40 | ||
| Feedback | View patients feedback | 16 | ||
| My Account | Notification (On/Off) View/Edit Profile View Earning | 16 | ||
| Reports | 1 to 2 standard reports | 24 | ||
| Logout | 1 | |||
| Diagnostic Centre - Web | ||||
| Login | Password Forgot Password | 6 | ||
| Manage Diagnostic Appointments | View list of AppointmentsUpcoming Cancelled/Rescheduled Completed
View Patient detail and upload Diagnostic reports | 32 | ||
| My Account | Notification (On/Off) View/Edit Profile View Earning | 20 | ||
| Reports | 1 to 2 standard reports | 16 | ||
| Logout | 1 | |||
| Patient Panel - Web/ Android & iOS App | ||||
| Application Setup | 12 | |||
| Splash Screen | 8 | 4 | ||
| Home Screen | Select location Search Doctor/Clinic Information about website | 12 | 6 | |
| Registration | Name Phone Number Email ID Password (Google email, Facebook, twitter) APP will identify your current location Age Select Gender | 24 | 10 | |
| Login Email | Mobile number or email Password Forgot Password | 12 | 4 | |
| Find a Doctor/Clinic | Home screen with information
Select your location Select a Doctor/Clinic/Speciality View Entire list of Doctors/Clinic: Display list as per the higher rating, popularity, Availability, Online Booking, Nearby Doctors and pricing
Search by:Keyword (hospital name or clinics -diseases - doctors name - any letter example: s = smith, Steven, SARS.. etc.
Specialty (service) Location (City and Area)
Filter OptionSorting option | 48 | 24 | |
| Doctor/Clinic Detail Screen | Info Profile Image Specialty Address (Doctor can have multiple location) Availability (Can be different at different location) Doctor Charge Price (Can be different at different location) Education details Ratings Book an Appointment Button Call now button (Contact number will be displayed)
Feedback ( Provided by patients to doctors) Health Feed ( Blogs added by Doctor/Clinic) Show doctors list (In case of clinic only) | 40 | 20 | |
| Book an appointment | Select a Doctor/Clinic Check the availability Select a Date View Available Time Slot
Select the time Slot Enter your name, email & mobile number (If not login) Get verification code on your mobile (If not login)
Pay for Appointment (Apply coupon code option) | 64 | 32 | |
| View Your Appointments | View List of all Appointments Upcoming Completed Cancelled
View an Appointment Detail With Doctor Info Date & Time | 32 | 16 | |
| Chat with a doctor | Chat home page with Information
Chat with online doctors Type your symptom or health problem Select relevant speciality Enter your name & mobile number (If not login) Get verification code on your mobile (If not login) Pay for Chat (Pay using your credit card, debit card) Apply coupon code if have Show list of online doctors and connect with them | 80 | 40 | |
| Clinical Records | View/Upload your clinical records from different doctors/clinic | 32 | 16 | |
| Pharmacy | Home screen with information Buy medicine and health products online Browse medicines & health products ( Select Category/Sub Category) Medicines & health products listing page Best Seller listing) Medicines & health products detail page Add to Cart Checkout Page (Provide mobile number and verify via OTP if not logged in ) Provide Address Upload Prescription if required Payment process (Pay using your credit card, debit card) Get Delivery details (Delivery staff) | 220 | 110 | |
| Diagnostics | Home screen with information Select your location Show Diagnostic Tests & Packages lists Show Top Booked Diagnostic Tests & Packages Book Diagnostics Test Select Test Confirm Patient details (Gender, Age, Mobile) Confirm Address Select time slot to collect sample Pay for Diagnostics Test (Apply coupon code option) View Diagnostics Test results sent via email Get Delivery details (Delivery staff) | 140 | 70 | |
| Review and Rating | Provide review & rating to Dentist/Clinic Star rating Comment | 32 | 16 | |
| Notification | Appointment Booking Appointment Cancellation Reminders of Upcoming appointments Rate to the Doctor | 48 | 24 | |
| My Account | Notification (On/Off) My Profile (Edit/View) | 16 | 8 | |
| CMS Pages | About us FAQs Terms & conditions | 16 | 8 | |
| Contact us | Form to Contact Admin | 8 | 4 | |
Logout | 2 | 1 | ||
| Delivery staff - Android & iOS App | ||||
Application Setup | 12 | |||
Splash Screen | 8 | |||
| Login | Password Forgot Password | 8 | ||
| View Delivery | Upcoming Delivery (Medicines or Diagnostic test) Patient details Update delivery status
Past Delivery (Medicines or Diagnostic test) | 24 | ||
| Notification | Delivery Assignment Delivery Cancellation Reminders of Upcoming Delivery | 16 | ||
| My Account | Notification (On/Off) My Profile (View) | 8 | ||
Logout | 2 | |||
| General | ||||
Business Analyst | 100 | |||
Project Management | 120 | |||
Website Graphics Design | 100 | |||
Application Graphics Design | 140 | |||
Hyper Text Markup Language | 160 | |||
Quality Assurance | 350 | |||
System Architecture and Database Design | 40 | |||
Server Setup and Configuration | 32 | |||
Deployment | 60 | |||
Webservice | 520 | |||
| Total Hours | 4510 | |||
Technology Stack For Building a Healthcare App
Our team of expert healthcare app developers uses modern technologies to deliver secure, scalable, and high-performance AI healthcare apps.
Android Development

Backend Development

iOS Development

Healthcare Apps / Medical Apps / Websites Developed by WebClues Infotech
How Much Does It Cost To Build a Healthcare App Like Practo?

The cost of developing a healthcare app depends on several factors, including the complexity of features, platform choice, and compliance with healthcare regulations. Key drivers include designing an intuitive UI/UX, building secure and scalable infrastructure, and integrating appointment, pharmacy, and diagnostics workflows.
As a leading AI healthcare app development agency, WebClues Infotech delivers precise estimates and a clear roadmap to build scalable and secure healthcare apps. Our experience in healthcare app development ensures your solution is reliable, user-friendly, and built to streamline operations for patients, doctors, and healthcare providers.
FAQs
Contact
Information
India
Ahmedabad
1007-1010, Signature-1,
S.G.Highway, Makarba,
Ahmedabad, Gujarat - 380051
Rajkot
1308 - The Spire, 150 Feet Ring Rd,
Manharpura 1, Madhapar,
Rajkot, Gujarat - 360007
UAE
Dubai
Dubai Silicon Oasis, DDP,
Building A1, Dubai, UAE
USA
Atlanta
6851 Roswell Rd 2nd Floor,
Atlanta, GA, USA 30328
New Jersey
513 Baldwin Ave, Jersey City,
NJ 07306, USA
California
4701 Patrick Henry Dr. Building
26 Santa Clara, California 95054
Australia
Queensland
120 Highgate Street,
Coopers Plains,
Brisbane, Queensland 4108
UK
London
85 Great Portland Street, First
Floor, London, W1W 7LT
Canada
Burlington
5096 South Service Rd,
ON Burlington, L7l 4X4
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