Frequently Asked Questions

Spotem can be deployed based on what works best for your setup. You can run it as a Cloud-Hosted Solution with remote access and centralized monitoring, or install it entirely on your premises Local Infrastructure for on-premise control. Whether you need fast setup or strict internal data handling, Spotem adapts to your environment.

Yes, Spotem can be fully set up on your premises. This local deployment model is ideal for high-security facilities, compliance-heavy environments, or locations with limited external connectivity. All alerts, camera feeds, and activity logs stay within your infrastructure.

Yes, Spotem is built to work alongside the systems you already have in place. Our platform connects with most existing CCTV networks and adapts to both modern and legacy hardware. We begin by assessing your current setup to ensure a smooth and disruption-free integration. Whether you prefer a gradual rollout or a complete switch, Spotem supports both approaches based on your operational needs.

Spotem’s pricing is flexible and designed to match your scale. You can choose to pay based on the number of active cameras or the volume of AI alerts integrated. This allows you to align costs with your security activity, whether you’re monitoring high-risk zones or running 24/7 coverage..

If your site has fewer alerts and moderate movement, a per-alert plan can keep your costs low while still covering critical events. For larger setups with multiple cameras or continuous surveillance, a per-camera plan is better suited. Our team can help evaluate the best fit based on your site’s daily activity.

Once Spotem is up and running, our team continues to work with you to make sure everything runs smoothly. We provide ongoing technical support, routine system health checks, and periodic software updates. On-site service visits are also available when needed. We also train your staff on how to use Spotem effectively, so your team feels confident managing your facility security system from day one.